Saturday, September 23, 2006

Breakfast with Dave

Dave directs YSB, a nonprofit organization that helps children and families succeed. With a staff of nearly 80 working in several counties, it’s a challenge for Dave to be in touch with the stories of lives being transformed by the staff of the organization.

Recently I’ve been consulting with YSB as they develop an annual fundraising program. Part of my work has been to help them discover the treasure--the stories of lives being transformed--the organization has to offer donors. Dave realized he needed to meet with the staff and uncover the stories.

His solution was sheer humble hierarchy genius. He decided to do Breakfast with Dave. He is scheduling times to go to each office, meeting with staff in 25-minute intervals. He brings with him all the ingredients to make omelets and his omelet maker. He asks each staff person what they like in their omelets and that’s what they get.

While the omelet is cooking he asks, “What case are you most proud of?” Then he listens.

Evergreen Leaders humble hierarchy path is based on the principle that “humble hierarchy leaders have little personal ambition, have an unwavering will to help the organization transform the lives of those it serves, and create space for all to thrive.”

When Dave was first promoted to executive director of YSB he negotiated a salary lower than the normal executive director salary because he said if he was making that much money he’d be embarrassed to come to work.

The first Breakfast with Dave was announced by memo and e-mail but when the day came he discovered no one had signed up. He promptly called staff in that branch office and invited them to breakfast individually. Dave may have been humble about his salary but he has an “unwavering will to help the organization transform the lives of those it serves”. He knows he needs to hear the stories of lives transformed as part of creating an annual giving program to support their work in helping children and families succeed.

YSB staff often work with children and families in crisis. It’s easy for staff to feel like they go from crisis to crisis. Yet when Dave asks, “What case are you most proud of?” he is giving them an opportunity to recall when they and the organization are at their best in transforming for children and families.

One of the first staff member that he had breakfast with told him about a fourteen-year-old girl they had helped find a foster home. When she was older she entered a beauty pageant and as part of the pageant she described her wonderful experience in the YSB foster home.

Dave had his first story of transformation.

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