Tuesday, June 26, 2007

Treasure path basics

When potential clients and potential staff knock on your nonprofit’s door, they are looking for a treasure. You need to know the answer to two questions. What are they looking for? What will they find?

Rich Foss

Principle: Organizations thrive on the treasure of meeting deep human needs and being a great place to work.


Paradigm

Shriveling: We value the bottom line above all else.

Thriving: We value transforming lives through meeting deep human needs and we value the people who produce the golden egg.

Behavior

¨ Our board clearly defines our treasure--who we offer our golden egg to and what their transformed lives look like.

¨ The right clients knock on our door in desperation and hope looking for the treasure we offer.

¨ Staff members are free to develop best practices to produce the golden egg.

¨ Board and staff operate from basic human values such as trust, openness, respect, and responsibility.

¨ All who work together to produce the treasure--board, staff, clients, donors, funders, suppliers, and partners--are honored.

¨ Each person is treasured based on their unique qualities and needs.


Results

¨ Clients’ lives are transformed.

¨ The board measures the effectiveness of the organization based on clients lives being transformed.

¨ Everyone knows their job is important because it helps produce the treasure.

¨ Everyone is recognized for good work.

¨ A culture of honesty, respect, responsibility, and quality work.

¨ Every person feels cared for by their supervisor or someone in the organization.

Check out this quick summary of the 7 Paths.